LTE Modem

The Rockettec Overseer includes an integrated LTE modem for cellular connectivity.

Checking Modem Status

The Modem page shows:

• Connection status (Connected/Disconnected)
• Signal strength
• Operator name
• Network technology (LTE/4G/3G)
• IP address when connected

SIM PIN Entry

If your SIM requires a PIN:

1. Go to Modem page
2. Enter your PIN code
3. Click Unlock

Warning: Entering the wrong PIN multiple times may lock your SIM.

Common Issues

No Modem Detected

• Try rebooting the device from the System page
• If the issue persists, contact your administrator

No SIM Card

• Contact your administrator - the SIM card may need to be installed or replaced

Weak Signal

• The device location may need adjustment - contact your administrator
• Check for network coverage in your area with your carrier

SIM Locked

• Contact your carrier if PUK is required

Troubleshooting

See Troubleshooting for more solutions.